Health Coaching & Multidisciplinary Care Coordination

Health Coach Certificate

Mercer University's Certificate Program in Health Coaching & Multidisciplinary Care Coordination is a 10-module training system aimed at enabling healthcare professionals to engage and empower their patients to strive for optimal levels of health and wellness.

Accomplished Health Coaches guide and coach each patient through their individual therapeutic process by:

• Helping the patient understand the information provided by their physician
• Ensuring continuity of care across multiple specialties
• Educating the patient in self-management of chronic diseases using evidenced based guidelines

Health coaches also help healthcare organizations reach their goals by:

• Previewing and interpreting clinical and claims data to produce actionable steps that can lead to acceptable clinical outcomes
• Achieving optimal results with varying populations
• Minimizing hospital re-admission rates for chronic diseases
• Improving patient self-management of chronic diseases
• Optimizing diagnostic tests and procedures for appropriate care and access to care
• Management of underuse, overuse, and misuse of resources

The Health Coach Certificate Program consists of the following modules:

Module 1: Introduction to Health Coaching (face to face module)

Module 2: Roles of the Health Coach (online module)

Module 3: Evidence Based Practice and Standards of Care (online module)

Module 4: Working with Your Patients (online module)

Module 5: Principles of Active Listening (Part I) (face to face module)

Module 6: Principles of Active Listening (Part II) (face to face module)

Module 7: Tapping into the Patient's Learning Style & Facilitating Behavior Change (online module)

Module 8: Personalized Health Planning, Goal Setting, & Coaching Strategies/Techniques: Self-Management Support (online module)

Module 9: Multicultural Perspectives in Health Coaching (online module)

Module 10: Management of Information (face to face module)

Program Coordinator

Dr. Kevin Freeman

Email: freeman_k@mercer.edu

Phone: 678-547-6021